Your contract is with us and not with WooCommerce/Dojo-Paymentsense who provide the booking technology.
By using the Service you are deemed to have accepted these terms and conditions of use.
You need to have the legal capacity to make a booking.
You must provide true and accurate information.
You are entering into a contract with us which means that you have to pay for all child entries prior to entry and the meal once you have eaten it, unless you have made any full or partial prepay arrangements (which will be deducted).
The contract becomes legally binding on us only when you have received the confirmation email.
You can cancel your booking via the link in your booking confirmation email - 24hrs prior to the booking date and time, free of charge.
If you don’t turn up at the cafe at or near after the specified time, we reserve the right to retain your entry fee, and your ticket will be non-refundable.
We reserve the right to cancel your booking if we are unable to provide the service to you or the cafe takes a private hire booking. Any deposits will be refunded.
We reserve the right to cancel your booking if we are unable to provide the service to you or the cafe takes a private hire booking. Any deposits will be refunded.
If you turn up late, we reserve the right to give away your entry slot, although we will always endeavour to accommodate you at a later time if possible.
We reserve the right to cancel your booking if we are unable to provide the service to you or the cafe takes a private hire booking. Any deposits will be refunded.
Refund Policy
Tickets are non-refundable. However, should you wish to change a booked session, you can do so via your confirmation email, or by emailing us 24 hours before your session is due to start.
Absolutely no outside food or drinks are allowed with exception of milk for babies, as we are a food establishment and other guests may have allergies.
Saturday and Sunday bookings maybe cancelled due to private party bookings.
Privacy
You will receive emails from us relating to confirmation of your booking.
If you have opted in to get marketing information from us, we may send you emails about offers and services.
You may opt out of these at any time.
For the purposes of GDPR regulations, we are the “Data Controller” and WooCommerce/Dojo-Paymentsense is the “Data processor”.
Rights and jurisdiction
We reserve the right to vary these terms and conditions at any time.
The onus is on you to check the current terms and conditions
This contract is governed by the Law of England.
Allergies and intolerances
Please note that you MUST notify your server at the coffee shop, in person, before you place your food/drinks order of any allergy or intolerance issues that you may have.
For the avoidance of doubt any information passed by you to us through this service, by email, by telephone or by any other means, does not constitute receipt of such information by ourselves.
Liability
Our booking technology partners, WooCommerce/Dojo-Paymentsense strive for the highest levels of security, however, neither we nor our booking technology partners accept any liability for loss, damages or costs associated with the use of this service, including viruses, data loss or consequential loss.
We try and keep our data up to date but we accept no responsibility for any damage or consequential loss arising from inaccurate data or your reliance upon it.
